Warranty

Labour Warranty Commitment

National Star Roofing offers a comprehensive labor warranty to the property owner where the roofing work was performed. This warranty covers any defects in workmanship that result in leaks, ensuring your peace of mind.

Leak Repair Assurance

Should a leak occur due to a defect in our workmanship, National Star Roofing is committed to repairing the leak and addressing any resultant damage entirely at our expense.

Repair Timelines

We ask for a reasonable timeframe to conduct necessary repairs in the event of a workmanship-related leak, ensuring quality and thoroughness in our resolution efforts.

Exclusions to Warranty

It’s important to note that our liability does not extend to issues related to condensation, attic rain, or defects originating from the roofing materials themselves. These concerns are typically addressed under the manufacturer’s warranty.

Material Warranty

Before commencing work, we provide the property owner with the manufacturer’s warranty for the roofing materials, which will be completed and activated once the project concludes.

Transferability of Warranty

Our labor warranty is designed with flexibility in mind, allowing transfer to new property owners without notification to National Star Roofing, further adding value to your investment.

Warranty Limitations

Please be aware that damages caused by external forces such as wind, hail storms, structural distortions, or interference by other contractors post-completion are not covered under this warranty.

Claim Submission Process

In the unfortunate event of a leak, claims must be submitted within 48 hours of discovery. Claims can be made directly via email at [email protected] or by phone at 403.477.7712, or visit us at our location: 3602 21 Ave SW, Calgary, AB T3E 0H6 at the crossroad with 35 ST SW Calgary, AB ensuring prompt and efficient service.

National Star Roofing is dedicated to providing top-quality roofing solutions and stands behind our work with this robust warranty, reflecting our commitment to excellence and customer satisfaction.